QuickBooks error 213 is an annoying technical error reported by the users while running QuickBooks verify data utility. Verify data utility tool in QuickBooks is used to detect and resolve any kind of data discrepancies in the software. Error 213 QuickBooks can obstruct the rebuild tool, and the issues with the QB data remain unresolved. Duplicate entries in the QBWin.log file are one of the most apparent reasons for the error to occur. So, let’s investigate Intuit QB error 213 to unearth its reasons and resolution.
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What is QuickBooks Error Code 213?
Error code 213 in QuickBooks means your QB data has a duplicate list of elements. When you try to operate the verify data utility to detect damage in the QuickBooks files, the Intuit QB error 213 can appear on your screen abruptly. There are various instances when the error can take place, such as while running, installing Windows startup, or shutdown. When you keep track of the error, resolution becomes easier for you.
QuickBooks rebuild error 213 is a common error emerging while you perform routine operations on QB Desktop. It can leave your system with a glitch that cannot be verified and rebuilt through the in-built utilities in the application. Another instance of encountering this error arises when there’s a duplicate name in the item list. So the two error messages depending on your situation, might be:
Error: Verify Item list. Duplicate name encountered. Name: labor Records 1211 (575) and 113 (576). To fix, edit this element in the list and change its name.
Details: List: ‘Item,’ record name: ‘labor,’ List: ‘Item,’ record name: ‘Labor (Labor:20RoughIn – Labor).”
Error: Verify Name list. Duplicate name encountered. Name: ZZZ USA Records 892 (553) and 891 (554). To fix, edit this element in the list and change its name.
Details: List: ‘Name,’ record name: ZZZ USA,’ List: ‘Name,’ record name: ZZZ USA”
This error might also emerge while trying to import lists or transactions from another software or company file. Thus, knowing why error 213 QuickBooks Desktop is troubling you becomes crucial. Follow the reasons in the below section.
Reasons Why Intuit QB Error 213 Emerges
You may be getting error code 213 QuickBooks due to various technical reasons listed below-
- An improper Windows registry can be one of the possible causes of the error code showing up
- Inaccurate input from customers can also trigger the verify data utility error
- Accidental deletion of the records from the registry can evoke Intuit QB error 213
- Erroneous passageways of all non-existing jobs at odds with a group rule
- Malicious behavior is shown by the frame that can give rise to error 213 in QuickBooks
- The QBWin.log file might have duplicate entries.
- There might be a duplicate entry in the Accounts data list.
- A glitch in the Verify and Rebuild Data Utility might lead to getting error code 213 QuickBooks Desktop.
- This error might emerge when multiple users attempt to access the company files.
- Virus or malware attacks are other prominent reasons for this error.
The above-given list explains the possible causes of the technical hindrance in your business accounting. Now, let’s proceed further with the error resolution steps.
Symptoms of QuickBooks Error 213
When a user is getting error 213 QuickBooks, they might experience the following symptoms:
- The Verify and Rebuild Data utility stopped performing due to the issue.
- Switching from single to multi-user mode becomes a hassle.
- The computer might crash, freeze, or hang frequently. Irregular shutdowns might also affect the system.
- Users might not be able to access the company file after running the Verify and Rebuild Data utility, leading to panic and chaos.
- You may notice the screen greying out.
- User requests through mouse and keyboard get no response due to the error.
Thus, users need adequate troubleshooting and detailed instructions to fix QuickBooks Error 213.
Read more :- QuickBooks error code 6000 77
Ways to fix QuickBooks Error 213
QuickBooks error 213 can be resolved with a few simple solutions; you can try one after the other in their given sequence. Perform the steps with the utmost care and attention to ensure the efficacy of the troubleshooting steps.
Solution 1: Access QuickBooks Log File within Your QuickBooks Desktop
To open QuickBooks Log File within the program, you need to follow the below-given steps-
- Launch the QuickBooks application in the first place to start the troubleshooting
- Press the F2 key on your keyboard to open the Product Information Window
- Press the F3 key for the Tech Help window and select the QBWin.log file from the Open File tab
- Alternatively, you can follow the path C:\Users \USER NAME \AppData \Local \Intuit \QuickBooks \log \XXX\ to locate QBWin.log file
- Now that you found the QBWin.log file, double-click to open it.
See if this same error is resolved after following the solution carefully. However, follow the next troubleshooting solution if you see the error code again on your screen.
Solution 2: Find and Rename Duplicate Entries in the QBWin.log file
You are here means this error is still troubling you. Follow the below-listed step to fix the error code.
- In the log file, scroll down to the end or pressthe Ctrl and End keys simultaneously on your keyboard.
- Now, press Ctrl + F keys and enter duplicate in the box that appears
- Double-click the duplicate entry and Rename it
- Determine that no duplicate entry is left by running Verify Data Utility
Solution 3: Check the Inactive Items in the List
Try this solution if you perform the troubleshooting steps mentioned above and still don’t find any resolution. The duplicate entry may be included in the inactive items list. When the duplicate is no longer an active item, you need to include all the inactive items on the item list to verify the case. Do so as follows:
- Move to the Lists menu and check the Item Lists option.
- Hit the drop-down arrow for the Item tab and tick-mark the Show Inactive Items box.
- Find out if there are any duplicate names in the items list. If you find any, change the name or delete it.
Read more :- QuickBooks error code 6150
Solution 4: Fixing the Verify list: Duplicate names encountered Error
Users might commonly encounter errors in the QBWin.log file with duplicate names encountered as follows:
- LVL_ERROR–Error: Verify Customer list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Terms list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Class list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Account list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Employees list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Item Site list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Job Type list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Item list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Template list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Memorized Report list: Display index invalid.
- LVL_ERROR–Error: Verify Name list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Payment Method list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Shipping Method list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Unit of Measure list. Duplicate name encountered.
- LVL_ERROR–Error: Verify Vendor list. Duplicate name encountered.
These errors get detected when two or more names in the QB lists are identical. Duplication occurs while importing lists or transactions from another company file, Excel, or any integrated application.
Knowing that rebuilding the company file can help with damaged list elements is crucial. You’ll need to edit the duplicates if the error persists manually. Make sure to back up your company file before proceeding with the solutions.
Step 1: Locate the duplicate names:
You need to find the duplicate names. The steps given in Solution 2 will help you find them in the QBWin.log file. Other places to find duplicate name errors are as follows:
Under the Primary Name List, find duplicate names as follows:
- Move to the Banking menu and hit the Write Checks button.
- Choose the Pay to the Order field and press Ctrl + L to launch the Primary Name List.
- Hit the Include Inactive checkbox to ensure active and inactive names show up.
- Choose the Name heading to alphabetize the names irrespective of the type.
- Now, find names with the same spelling.
Use regular lists to locate items, templates, etc. The steps involve:
- Hit the Lists menu, followed by the appropriate list.
- Go to Reports > Memorized Reports > Memorized Report List for memorized report lists.
- Sort the names alphabetically by clicking the name heading.
- Search for names with the same spelling.
Step 2: Edit the duplicate names
Next, you need to edit one of the duplicate names through the following steps:
- You need to edit one of the names:
- Launch the list where the name is on- be it the customer list, vendor list, etc.
- Double-tap the name on the list to edit.
- You need to alter at least one of the characters in the duplicate name to differentiate it from the duplicate.
- Hit OK to save the changes.
- Repeat these steps for all the duplicate names in the QBWin.Log file.
- Now, run the Verify Data utility to look for more duplicate names and to edit them.
After you modify the duplicates, you need to check if you have to keep the modified names separated. If there are no transactions associated with the duplicates, consider deleting them. Otherwise, merge the names.
Solution 5: Revise Appdata
Appdata file contains information that users don’t usually require. However, its contents might be helpful when you need to fix errors like QB error 213. Unwanted or incorrect contents in the file might lead to this Error, and you need to fix them as follows:
- Hit the Start button and type regedit.exe to search.
- Now, you need to browse the path of this file.
- After you reach the particular location, you need to double-click the entry named Appdata.
- Now, you need to return the primary value and follow the local profile path.
- Hit OK, and now restart the system to refresh your computer.
- The updated configurations should now resolve the Error.
Solution 6: Download a patch file
You may see bugs in the QB Desktop, leading to error 213 in QuickBooks. Eliminate the issue by downloading a patch file and implementing it on your device.
- Log in to your Windows system as an administrator.
- Now, go to a reliable source to download a patch file.
- Hit the Open option when the screen prompt appears after downloading.
- You need to extract the file to an accessible location.
- Verify that all the details are per your preferences.
- Click the extracted file twice.
- Now, attempt to close the file. If you can do it without errors, your issue has been resolved.
- You will see a pop-up on the screen, where you need to click OK for complete resolution.
These two solutions can help resolve Intuit error 213. If you feel unease in performing the steps or want professionals to fix the error code, reach out to our tech geeks. Dialing our QuickBooks error support phone number 1.800.579.9430 can connect you with an Data Services Support expert to resolve QuickBooks error 213 in no time.
You can resolve QuickBooks error 213 by following any of the solutions mentioned in the article. Further, try the following:
1. Update your QuickBooks Desktop application.
2. Run an antivirus or firewall scan to check for malware or viruses.
3. Update your Windows Operating System to begin from a clean slate.
4. Create a New Windows user and make them an administrator.
Attempt all these solutions after you delete or edit the duplicate entries to resolve error 213 in QuickBooks Desktop. If you still don’t find any relief, contact the support for assistance.
It’s common for the in-built utilities named Verify and Rebuild data not to work when error 213 strikes the system. In such cases, users must manually locate duplicate entries in the QBWin.Log file and other places and adjust them accordingly.