Sage 300 is a successful accounting and enterprise management application that not only supports business organizations in their service tasks but also provides customizable features to enhance the overall performance. Despite all the advanced tools, the application falls victim to minor and major technical hiccups that arise due to loopholes in its coding.
What is Sage error 49153?
Sage 300 Error 49153 is an error that comes up in the program while the user tries to login into their system or attempts to access any Sage 300 Company. Supported with this subtext, “Cannot access database,” this issue is evoked mainly when the device loses its connection with the database or when the SQL server becomes inactive. If you, too, have encountered this glitch, you must go through our entire blog to understand the concepts better.
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Top Reasons Why Sage Cannot access Database (Error=49153)
Before moving on to the troubleshooting techniques for Sage database error 49153, we must first fully understand the factors that give rise to this issue –
- If the system is unable to establish a connection with the database or loses the connection due to a break in between, it may trigger this error.
- When the database is offline or not active on the system.
- Incorrect IP address details may also provoke Sage error 49153.
- In situations where the client system is pointing at the wrong server, error 49153 may come up.
- An incorrect or invalid SQL database link.
- A block imposed by the system security and firewall program on Sage 300.
Ultimate Solutions to Fix Sage Login Error 49153
Here are some great tried and tested ways that will not only fix Sage error code 49153 but also keep it at bay from your device. Go through all the solutions carefully –
Method 1 – Check if the SQL Server is Running on the Device
It is important for the SQL server to remain active on the device in order to stimulate an uninterrupted functioning of Sage 300. This is how you can fix the glitches arising in the application –
- Press and hold the Windows and R keys together on your keyboard to open the Run window.
- In the search panel, type SERVICES.MSC and hit the OK button.
- When directed to the Services screen, locate the SQL Server (SQL Express).
- Here, you need to check if the SQL Server Status reflects – Running and the Startup type shows – Automatic. If it does not, right-click on the option and choose – Start to initiate the process.
- A Service Control box will pop up on the screen and display the loading process.
- Do not close the window and wait for it to auto-close. The Services screen should now reflect the status as Started for the SQL Server.
- Open Sage and log into Sage 300 ERP; the error should not exist anymore.
Method 2 – Verify if the Database is Active or Not
In this technique, we will check if the database is running on the device, as if it is disabled or turned off or facing issues while running, it may provoke error 49153 in Sage 300 –
- Close Sage and open the Windows Start menu.
- Go to the search panel, type CMD and select the CMD option to view the Command window on your screen.
- Now, under the C: prompt, you need to type – “ping databaservername” and hit the Enter key.
- If nothing comes up on your screen, the database is running actively on your device.
- However, if an error like – “The ping request could not locate the host sql20xx. Please check and try again” appears, the issue lies within your database, and you must restart it to resolve the issue.
- If you continue to face issues while you ping the server, give it a try by using its IP address to do the same.
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Need help to fixing Sage error 49153
So, this was all about Sage 300 error 49153. We have tried our best to cover the most relevant and applicable information that helps you understand how this error works and arises, along with the tricks that could resolve the matter. If, after following all instructions, you continue to face the error, it is best to consult a Sage expert to avoid further data damage. Dial +1-800-579-9430 to speak with the team.