QuickBooks error 6143 takes place when a user tries to access the company file. When the error occurs, you may not be able to continue your ongoing task. The error message obstructs the process and crashes the active program window. However, there can be different reasons behind the error to take place.
When QB files get corrupted, users face considerable problems running QB smoothly. When QuickBooks error code 6143 arises and causes a delay in productivity, users promptly look for detailed solutions to rectify the situation effectively and quickly. Users can utilize the verify and rebuild data utility to fix the glitches. However, the basic troubleshooting procedure may not be enough to rectify the error.
Knowing the possible explanation for the error code can simplify the troubleshooting process. That is why we have curated this post to ensure seamless troubleshooting of error 6143 in QuickBooks.
Having trouble resolving QuickBooks company file error 6143? Our QuickBooks error support number, 1.800.579.9430, can help you with fast and effective troubleshooting from qualified professionals.
What does QuickBooks Error Code 6143 Mean?
QuickBooks company file access error 6143 arises while the user attempts to open the company file or run the verify or rebuild data utility. Usually, the error emerges when the data file is damaged. The error might also come up when additional characters appear at the end of file extensions. Outdated QB and unreachable QB company files might also lead to such errors.
When the QuickBooks company file error 6143 strikes, users encounter the error message, “Pardon! Something went wrong. Please try again later!” Due to the error, a user may not be able to perform any other action because the error notification fills the screen. It may also lead to active window crashes, which may cause significant delays in users’ work. Thus, looking for an effective solution becomes more crucial than before.
Possible Reasons for QuickBooks Error Code 6143:
QuickBooks error message 6143 can appear on your screen for various possible reasons. Check the below-given list to understand the origin of the error code.
- Damage in Windows system files can be one of the expected reasons for the error: 6143
- Windows system files have been deleted, or corrupted entries can evoke the company file error.
- A malefic virus or malware infection can cause this error.
- If any applications or hardware have inappropriate installation, then your workflow can be hurdled due to the error.
- When the required file or info is missing for the operation, then QuickBooks error 6143 can take place.
- When the user connects a new bank account or credit card in QuickBooks, the QuickBooks desktop error 6143 might emerge.
- A damaged or corrupted Windows registry can also lead to error 6143.
Due to these triggers, users have to face terrible consequences, some of which are given in the next section of this blog.
Signs and Symptoms of QB Error 6143
QuickBooks error 6143 while opening company file pops up on the system and leaves the following imprints:
- You may get an error message that apologizes for the inconvenience on behalf of the application and asks you to try again.
- You may notice the poor performance of Windows and QuickBooks applications.
- The company file becomes inaccessible with the glitches appearing repeatedly.
- There may be no response to mouse or keyboard instructions on the computer.
- Performing routine operations will become a hassle with QuickBooks error message code 6143.
Such harsh effects push users to look for adequate troubleshooting steps to resolve the error quickly. The remaining guide covers all the solutions in detail so you can get rid of the problem quickly without losing your data.
How to Resolve QuickBooks Error Message Code 6143?
Prior to troubleshooting the error, back up your essential data and files. Also, consider updating your QB Desktop and Windows. Here are the troubleshooting methods you must implement when you are getting error 6143 QuickBooks:
Solution 1: Detect If the Problem Lies Within the Program or Company File
In the first place, you need to identify which among the QuickBooks application or company files is getting error message 6143 QuickBooks. You can accomplish this task by opening a sample file on your workstation.
- Reach out to the No Company Open Window and select Open a Sample File from there.
- Now choose a sample file from the list to open
- If you see Intuit QB error code 6143 while opening the company file, then you need to repair your QuickBooks installation. Otherwise, you can proceed to open the file locally.
Solution 2: Open Your Company File from Desktop
In the following solution, we will determine if there is a problem with the location of the company file. Try to open the company file from your Desktop, and if it opens, then the location of the company file is possibly damaged. If it does not open, then the file itself is damaged.
- Open the folder containing the company file and look for the file having the .QBW extension.
- Now right-click on the file and select Copy from the drop-down that appears.
- Next, go to the Desktop, and paste the copied file.
- Try to open the company file from the Desktop to determine if the folder containing the company file is damaged.
If you are still getting error code 6143 QuickBooks, perform the following troubleshooting method.
Solution 3: Terminate All QuickBooks Processes
Close all the QuickBooks processes that can interfere while opening the company file in the program. To proceed with the solution, you need to log in as admin on your PC and press Ctrl + Shift + Esc simultaneously to display the task manager. Next, select the Users tab, which will enable you to show processes for all the users. It may resolve this error. However, try the next solution if you still see the error code.
Solution 4: Configure Your Internet Security Applications
Error 6143 in QB can also arise when your anti-virus or firewall programs block access to the files for security reasons. You can stop them by exempting QuickBooks company files from obstruction. It can prevent error 6143 while opening a company file.
Solution 5: Use the tools from the QuickBooks Tool Hub
QuickBooks Tool Hub presents to you a world of features and utilities to use when you get error 6143. Since it is a company file error, you can access the company file issues section in the QB Tool Hub and use the tools accessible there. These include QuickBooks File Doctor and Quick Fix My File. The steps to download QB Tool Hub and use QB File Doctor are as follows:
Download and Install QuickBooks Tool Hub
You can download, install, and setup QB Tool Hub through the following steps:
- Access the official Intuit website and find the download link for QuickBooks Tool Hub. When you find it, click it, and the download process will begin.
- Once it does, you will be prompted to change the default location where the downloaded file will go. Usually, it goes to the downloads folder, but you can also browse any other easy-to-reach location.
- After you choose the file and the download finishes, access the folder where you downloaded the file and double-tap the QuickBooksToolHub.exe file for installation.
- The installation prompts will emerge on the screen, and you need to accept the agreements and the terms and conditions.
- After the installation procedure finishes, you can begin the setup and use the tool hub and its components.
QuickBooks File Doctor is an excellent tool for fixing your company file errors. You can find and use this tool as follows:
Using QB File Doctor
- Open QuickBooks Tool Hub and opt for the Company File Issues tab.
- In this tab, you will find QuickBooks File Doctor.
- Select and browse the company file that is showing errors. After you find it, click it. Otherwise, the tool can also locate your file automatically.
- Next, hit the Start Scan option.
- The QB File Doctor will start running to resolve all the company file errors.
Use QuickBooks Install Diagnostic Tool
QuickBooks Install Diagnostic Tool will help you fix problems with the installation. Find it as follows:
- Head to the Installation Issues section in the QB Tool Hub.
- Run the Install Diagnostic tool to fix the installation problems.
Use Quick Fix My Program
When you face sluggish and poor performance of the QB app and Windows, utilize this tool.
- Go to the Program Problems tab.
- Choose the Quick Fix My Program Tool.
- Let it run and fix the problems.
Solution 6: Eliminate spaces and additional characters from the file name
Your file name might be incorrect according to the QB requirements. Thus, you need to delete the extra spaces and characters to make it compliant. Do so as follows:
- Begin by logging out and closing QuickBooks on every workstation and server on the network.
- Now, go to the QB installation folder where you have saved the company file. The usual path where you can find the company file is C:\Users \Public\ Public Documents\ Intuit\QuickBooks\ Company Files.
- Once you find it, right-click it and tap the Rename option.
- Now, you can delete the spaces, additional characters, and other things from the file name.
- Once done, click OK or hit Enter to save the changes.
- Return to the QuickBooks application and do the same things that led you to the error.
- See if the error returns or continue working seamlessly.
Solution 7: Move the company to a workstation
Copy and paste the company file from the server to a workstation if you think the server computer is having problems and causing error 6143:
- Go to the location where your company file is stored.
- Right-click and copy the company file from here.
- Plug in an external storage device or USB drive and paste your copied file here.
- Next, go to a workstation and paste the file to its local storage.
- Access the file here and check if you still get error 6143. If you do, the problem lies with your company file. If not, then the issue is with the server system.
Solution 8: Change the Names of ND and TLG Files
Network Descriptor (ND) and Transaction Log (TLG) files are crucial for users to operate the company file. However, they may get damaged or corrupted due to one or the other reason. In such cases, you need to alter the files’ names. It will let QB make new files of these natures, which are generally error-free. The steps to implement this solution are as follows:
- Open the folder with your company files.
- Now, look for files with the .ND and .TLG extensions. The name of these files would be similar to the company file’s name, except for the extensions. They would look like- companyfilename.qbw.tlg and companyfilename.qbw.nd.
- Once you find these files, right-click on them and hit the Rename option.
- Add .old to the file name to make it companyfilename.qbw.nd.old and companyfilename.qbw.tlg.old.
- Tap OK to save these changes.
- Return to opening the QB application and your company file. Check if error 6143 persists.
Solution 9: Sign into QB as an administrator
Sometimes, having inadequate permissions and privileges to conduct specific activities can also attract error 6143. In such cases, you need to run the application as an administrator.
- Begin by closing QB Desktop and logging out of it. Then, find the QuickBooks Desktop icon from the Start menu or the desktop.
- Right-click it and choose the Run as administrator option.
- When a permission dialog box appears, accept it, and make the necessary adjustments.
- Now, open the QuickBooks Desktop application again as an administrator.
- Check if the error persists.
Solution 10: Utilize the Verify and Rebuild Data Utility
The in-built QB utilities named verify and Rebuild data can be highly helpful in fixing errors in the company file. You can run them when QB error 6143 strikes. Here are the steps to do so:
- Access the QB Desktop and move the cursor to the File menu.
- Select the Utilities option, followed by Verify Data utility. Verify data will run and detect the problems with your company file. You will get them as a pop-up after the scan finishes. However, if no problems appear, you can reboot your system.
- After you finish the Verify data scan, it will help you find solutions to resolve the problems.
Next, you need to run the Rebuild data tool. It is available in the same place as Verify Data.
- Go to QuickBooks Desktop and open the File menu.
- Choose the Utilities option and then hit the Rebuild Data utility.
- Let it run and repair all the errors you saw in the Verify Data tool.
Please note that before you run the Verify and Rebuild Data utility, you should create a backup of your files to protect them from data loss.
Reading this post until the end can help you to fix the Intuit QB error 6143. However, you can get round-the-clock support for QuickBooks error 6143 by dialing our QuickBooks error support phone number 1.800.579.9430. Feel easy to call anytime!
FAQ’s Error 6143 in QuickBooks desktop
Firstly, Open the QuickBooks Desktop No Company open window.
1. Next, select a sample company file.
2. If QuickBooks throws error 6143 with the sample company File, you need to repair QuickBooks Desktop.
Next, If the error occurs with a particular company file, you need to use the verify and rebuild data utility to repair the damaged company file.
The data Integrity problem with QuickBooks Company File is one of the most infamous reasons for error 6143. But File Location is inaccessible, or an Incomplete QuickBooks installation can also sometimes trigger Error 6143 in your QuickBooks.
You can rectify QuickBooks Error 6143 by updating the outdated QB application. The steps to resolve the problem are as follows:
1. Visit the Help tab in the QuickBooks Desktop application.
2. Look for Updates in the Update Now tab.
3. Select the get Updates option.
4. Restart your system and use QuickBooks again to see if the error persists.
You can take the following steps to fix QuickBooks error 6143:
1.Open the QB application, and in the company tab, go to the Users option.
2. Tap the ‘Set up users and roles’ option.
3. Tap the user in the list and hit the Delete option.
4. Select Yes and validate the decision.
5. Now, go to the Users and Roles page. Select New to recreate the user.
6. Create a new username for the new user.
7. Form a user password, set up user roles, and tap OK to confirm.
Before you proceed to resolve QB error 6143, do the following:
1. Create a backup of the essential files and data.
2. Update your QB application.
3. Update your Windows to meet the compatibility requirements.