QuickBooks XML Error error code occurs in QuickBooks when users try to utilize the point of sales version of QuickBooks. One of the eminent accounting software, QuickBooks has captured a million hearts due to its optimized features, amicable user interface, and smooth operation. Users have sometimes reported various software glitches while using QuickBooks which ultimately costs them their time and effort. The point of sales (POS) version of QuickBooks is to allows users to accept contactless payments from customers using cards and smartphones. Moreover, you will get to know about its causes and solutions in the subsequent topics of the blog.
On the contrary, the error code “QuickBooks XML Error” can be usually fixed by following the steps given in the blog. However, if you need help during troubleshooting or have a query regarding the above error, call on the toll-free number 1.800.579.9430 for a bit of better technical assistance
Possible Causes that Lay the Foundation for QuickBooks XML Error
- The user’s PC contains an impaired file titled ‘SessionData.XML’.
- The Point of Sale Entitlement Client Folder in QuickBooks Desktop within the PC has been corrupted.
- There might be issues with the Point of Sale feature in QuickBooks.
Remedies to Resolve the “QuickBooks XML Error”
Solution-1: Erase all the files in the Entitlement Folder
- Quit the ‘QuickBooks Desktop’ application.
- Go to the ‘Start Menu’ located in the far left corner of the taskbar.
- Type ‘Run’ in the search for files and folders/search field.
- Hit the ‘Enter’ key.
- From the search results, highlight the Run icon.
- Right-click on ‘Run’ and select ‘Open’ to access the Run console.
- The Run console window appears in the bottom-left corner of the screen.
- Enter text ‘services.msc’ in the search area of the Run window.
- Hit the ‘Enter’ key to proceed.
- The ‘Services’ window will appear on the screen shortly.
- Locate the service ‘Intuit Entitlement Service vX (X=latest version)’.
- Right-click on the ‘Intuit Entitlement Service’ and click on ‘Open’.
- Exit ‘Processes’.
- If you are a Windows 8 or 8.1 user, run ‘Windows Explorer’ by holding down the ‘Windows’ and ‘E’ keys simultaneously.
- Go to ‘View’.
- Choose ‘Hidden Items’.
- Else, if you have Windows 10 installed on your machine, go to Windows desktop or navigate to the ‘System Tray’.
- Click on the ‘Folder’ image on the taskbar.
- ‘Windows Explorer’ window appears shortly.
- Locate and click on ‘View’.
- Choose ‘File Extensions’.
- Select ‘Hidden Items’ to proceed.
- Hold down ‘Windows’ + ‘E’ keys altogether.
- The ‘Windows Explorer’ window appears on the user’s screen shortly.
- Type the name of the file that you remember in full or partial.
- You can search for the file using its file extension in case you don’t remember the file name. For instance- ‘*.qbw’ if you are searching for the company files.
- Check the search results to locate your file.
- It is advised that you activate the ‘Show Hidden Files, Folders and Drives’ option.
- Similarly, deactivate the ‘Hide protected system operating files’.
- Navigate to the left pane, to locate the path-
C:\ProgramData\Intuit\Entitlement Client\vX
- Erase all the files stored in the folder specified in step 30.
Solution-2: Perform a Repair of the QuickBooks POS Installation
Check if an instance of QuickBooks POS is already running in the background. If yes, stop the process from within the task manager.
- Exit ‘QuickBooks Desktop’.
- Open ‘Windows Explorer’.
- This will run an instance of the Computer window on your PC.
- Select ‘Uninstall/Change’.
- Choose the appropriate QuickBooks Desktop POS version which you wish to repair.
- Right-click on the program and choose ‘Uninstall/Change’ from the drop-down menu.
- The ‘Point of Sale’ window appears.
- Select ‘Next’ to proceed.
- Click on ‘Repair’.
- Choose ‘Next’ twice and proceed with the repairing process of the POS feature within QuickBooks.
- Select the ‘Repair’ button.
- Select the ‘Finish’ button once the repairing process is completed successfully.
If none of the above solutions work for you, you need to do a clean install a fresh copy of Point of Sale to resolve the issue.
We are to conclude the blog about the error code QuickBooks XML Error. Hopefully, that the above-written post helps our users in determining the root cause of the aforementioned error and weed out the error using the solutions provided in the blog. We believe that all the queries about the error are answered promptly. However, if you counter issues during troubleshooting call the helpline number 1.800.579.9430 for a piece of better technical advice round the clock.